Privacy Policy

How we protect your data and your trust in our online Spanish school

Last updated: September 25, 2025
Domain: https://linguavivabo.com

Table of Contents

Who we are
Data we collect
Purposes and legal bases
Data retention
Recipients
International transfers
Security
User rights
Minors
Cookies
Commercial communications
External links
International legal compliance
Changes to this policy
Contact

🔒 Who we are

Linguaviva Bolivia is responsible for processing your personal data through this website.

Legal name: Linguaviva – Bolivia
Address: Zona Arocagua, Cochabamba – Bolivia
Contact email: spanish.lessons@linguavivabo.com
Phone: +591 68487614

📨 Data we collect

a) Data provided directly

Name, email, phone (optional) through contact or booking forms.
Billing data (name, email, country, payment method).
Feedback, surveys, and testimonials (with your consent).

b) Data collected automatically

IP address, browser type, device, language, visited pages, session duration.
Cookies (see our Cookies Policy).

c) Through third parties

Payments: Stripe, PayPal.
Analytics: Google Analytics 4.
Online classes: Zoom, Google Meet.
Email marketing: Mailchimp / MailerLite.

🎯 Purposes and legal bases

We process your data for:

Handling inquiries and bookings → contract execution.
Providing educational services → contract execution.
Complying with tax/legal obligations → legal obligation.
Website analytics and improvement → legitimate interest.
Marketing communications → explicit consent.
Website security → legitimate interest.

⏳ Data retention

Inquiries: up to 12 months.
Students/clients: service duration + 5–10 years (tax requirements).
Newsletter subscribers: until voluntary unsubscribe.
Cookies: as described in the Cookies Policy

👥 Recipients

We only share data with providers that help us operate our website and services. We never sell personal data.

🌍 International transfers

If providers process data outside Bolivia/EU, we apply safeguards such as Standard Contractual Clauses (SCCs) and internationally recognized security measures.

🔐 Security

We protect your data with HTTPS, backups, access controls, and regular updates.

⚖️ User rights

You may request at any time:

Access, rectification, deletion, objection.
Portability (when applicable).
Withdrawal of consent at any time.

📩 Exercise my rights: Send data rights request

👶 Minors

Our courses for minors (from age 8) require verifiable parental/guardian consent.

🍪 Cookies

We use first-party and third-party cookies for basic functions, analytics, and marketing (only with your consent). For details, see our Cookies Policy.

📩 Commercial communications

You will only receive emails if you gave your consent or if you are already a student. All emails include an unsubscribe link.

For EU/UK users (GDPR / UK GDPR)

You have rights to access, rectify, erase, restrict, and object.
You may file a complaint with your local Data Protection Authority if you are not satisfied.
International data transfers are made under legal safeguards.

For California users (CCPA / CPRA)

You have the right to access, correct, delete, or request your data.
You have the right to opt out of the “sale or sharing” of personal data.
Although we do not sell data, we provide a “Do Not Sell or Share My Personal Information” link in the footer.
We will respond to your requests within 45 days.

🔄 Changes to this policy

We may update this policy and will always state the effective date.

📞 Contact

Privacy/support email: spanish.lessons@linguavivabo.com
Phone: +591 68487614
Address: Zona Arocagua, Cochabamba – Bolivia